Privacy Policy

Who We Are

Captain's Tree Service ("we", "us") is a tree care company serving South Jersey, New Jersey. This policy explains what information we collect through this website and how we use it.

Information We Collect

• Information you provide: name, phone number, email address, property address and details about the tree service you need, submitted through our estimate request form.
• Information collected automatically: IP address, device and browser type, pages visited, and advertising identifiers collected through cookies and similar technologies (see "Advertising & Cookies" below).

How We Use Your Information

• To contact you about your estimate request and schedule service.
• To send service-related calls and text messages you have consented to receive.
• To send promotional offers only if you separately opt in.
• To measure the performance of our advertising campaigns.
• To comply with legal obligations.

We do not sell your personal information.

Text Messages (SMS) Consent

By submitting our form and checking the required consent box, you agree to receive calls and text messages from Captain's Tree Service related to your request. Promotional texts are sent only with your separate, optional consent. Message frequency varies; message and data rates may apply. Reply STOP to cancel at any time or HELP for help. Consent is not a condition of purchase.

Advertising & Cookies

We use the Meta (Facebook) Pixel and Meta's Conversions API to understand how visitors arrive at our site from our ads and whether they request an estimate. These tools may collect your IP address, browser information and ad-click identifiers (such as fbclid), and hashed contact details when you submit the form. Meta processes this data under its own privacy policy. You can control ad personalization in your Facebook ad preferences, and limit cookies through your browser settings.

Sharing

We share information only with service providers that help us operate this website and our customer communications (our CRM platform and advertising/measurement partners such as Meta), and when required by law. These providers may only use your information to provide services to us.

Data Retention & Security

We keep estimate requests for as long as needed to serve you and meet legal requirements, and we use reasonable safeguards to protect your information.

Your Choices

• Opt out of texts at any time by replying STOP.
• Ask us to access, correct or delete your information by contacting us.

Contact

Questions about this policy? Call us at (856) 796-3536.